Recovery

Fix the issues on the Internet and wireless networks and rescue the router from misconfigurations.

Reboot Router

Like a mini-size computer, the mobile router is a Linux-based operating system. Rebooting the router can solve mysterious problems, fix internet connectivity issues, and improve security.

The mobile carrier assigns a temporary IP address, which can be changed during a timeout. If the router misses the change, the Internet connection might become slow. The same can happen if too many devices are connected to the router. The routers found channels with less traffic during a reboot and raised the performance speeds.

i. Soft Reboot

After accessing the router, go to "System > Reboot" for a soft reboot.

ii. Hard Reboot

The router has a memory chip to store caches and temporary files. To completely clean them, we must perform a hard reboot by unplugging the power adapter. Then, wait for more than 5 seconds before reconnecting.

Do not disconnect the power supply while flashing firmware and resetting the router, as this may result in critical firmware system failure.

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Factory Reset

Critical misconfigurations may result in firmware system errors. You can reset the router to erase all custom settings and restore the factory default settings.

i. Soft Reset

If you want a clean slate, there's no need to flash the firmware again.

1. After accessing the router, go to "System > Backup / Flash Firmware > Actions: Restore."

2. Click the "Perform Reset" red button and "Confirm" on the pop-up window.

3. The router will go to the System - Erasing page. The system indicator flashes while resetting.

4. Wait 3-5 minutes until the router completes the resetting progress and reboots.

ii. Hard Reset

Open the enclosure and find the physical round Reset button near the indicators.

1. When the router is powered on, wait a few minutes until the router successfully boots up and the System indicator remains green.

2. Press and keep pushing the Reset button for at least 5 seconds. The system indicator will start to flash rapidly.

3. Release the Reset button.

4. The router starts resetting the firmware, and the system indicator flashes.

5. Wait 3-5 minutes until the router completes the resetting progress and reboots.

Do not turn off power while resetting the firmware.

Before disconnecting from the power source, ensure the router completes the resetting progress and successfully reboots.