# Modem Connection

## Physical Connections

Use the included tool hex wrench to lose all of the four pieces of hexagon bolts on the front side of the 4G router, then open the case. You can find the Mobile Modem in the top left corner of the image below.

The Quectel mobile modem has three IPEX connectors, including. `Main`, `GNSS`, and `DIV`. The `Main` connector goes to the **main mobile antenna** on the top left side, and the `DIV` connector goes to the **alternative mobile antenna** on the top right. Both use thinner jumper cables compared with the Wi-Fi antenna cables.

‌ To ensure the portable modem is installed correctly, check the below subjects:

* Check if the above `Main & Div` sockets connect to the correct mobile antennas.
* Check if the attached jumper cables connect tightly.
* Check if the two pieces screws nearby the jumper cable are installed correctly.
* Touch the top cover on the mobile modem and test if the temperature is too hot.

*\*`GNSS` The socket is for connecting to a GPS antenna.* \
*\*On **Sierra Wireless** modems, the alternative mobile socket is `AUX`, and the GPS antenna socket is `GPS`.*

{% hint style="info" %}
To avoid distorting or breaking the IPEX connectors on the mobile modem, do not reconnect the jumper cables unless the router is malfunctioning.
{% endhint %}

<figure><img src="https://1340417500-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LvFoPQjE_9d9UfSmbIn%2F-Lwn7da7j8k8g36iX0eE%2F-Lwn8cL8-zmmTYteCdDs%2FEZR33-Dual-SIM-Cardholder.jpg?alt=media&#x26;token=068d0ea1-15b4-4135-81bf-cc4b88a5aa0f" alt=""><figcaption><p>Physical Connection on the Mobile Modem</p></figcaption></figure>

## Virtual Interfaces

When the mobile modem is correctly installed and the router is powered on, go to the [command-line ](/ezr33/advanced/command-line.md)interface to check the virtual interfaces created by the mobile modem. The [`Mobile interface`](/ezr33/configuration/mobile-modem.md#mobile-status) uses one of the virtual interfaces to set up the internet connection.

After accessing the `command-line` interface, use the command **`ls /dev`** to check all the virtual interfaces on the EZR33 router. Check the return value and find if the router has two interfaces below. If unable to locate these interfaces, recheck the above 6.2.1 physical connections.

* `cdc-wdm0`: Use by the [`QMI-cellular`](/ezr33/configuration/mobile-modem.md#qmi-cellular-protocol) protocol
* `ttyUSB2`: Use by the [`4G-PPP`](/ezr33/configuration/mobile-modem.md#4g-ppp-protocol) protocol

```
root@OutdoorRouter:~# ls /dev
bus                 memory_bandwidth    mtd4ro              mtdblock5           random              ttyS15              ttyUSB1
cdc-wdm0            mtd0                mtd5                mtdblock6           shm                 ttyS2               ttyUSB2
console             mtd0ro              mtd5ro              net                 tty                 ttyS3               ttyUSB3
cpu_dma_latency     mtd1                mtd6                network_latency     ttyS0               ttyS4               urandom
full                mtd1ro              mtd6ro              network_throughput  ttyS1               ttyS5               watchdog
gpiochip0           mtd2                mtdblock0           null                ttyS10              ttyS6               zero
gpiochip1           mtd2ro              mtdblock1           port                ttyS11              ttyS7
hwrng               mtd3                mtdblock2           ppp                 ttyS12              ttyS8
kmsg                mtd3ro              mtdblock3           ptmx                ttyS13              ttyS9
log                 mtd4                mtdblock4           pts                 ttyS14
```


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